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As a growing company Girlings are always looking for bright, well motivated people to join the team, whether based in the office in Taunton or field based. If you think you have the necessary drive and enthusiasm to join this exciting company please email your interest to:
careers@girlings.co.uk
Current Positions Available:
Lettings Agent
Salary £13,500 per annum, dependant upon experience. After the initial 6 months propbationary period, a monthly performance bonus is payable. There is also a discretionary annual performance bonus.
This is a front line position which requires excellent communication and customer service skills. You will be dealing with the customers from initial enquiry through to reservation stage.
Some experience of selling, preferably property, gained in an estate agents/rentals or lettings office is preferable. Telesales experience required together with good customer service and negotiating skills.
Experience in the following areas is desirable but not essential -
• Some understanding of the retirement market.
• Able to empathise or identify with the needs of retired and elderly customers.
The role -
• Dealing with new telephone enquiries from callers, eliciting their requirements and matching their needs to accommodation available.
• In-putting data into computer system, including logging telephone calls and action as appropriate.
• Liaising with House Managers etc. to make appointments for prospective tenants to view properties.
• Following up viewings.
• Following up new enquiries.
• Updating Private Landlords.
• General support to Managers and Directors as appropriate.
Personal Qualities –
• Pleasing and reassuring telephone manner.
• Able to work unsupervised for the majority of the time.
• Focused approach.
• Self discipline required to meet targets.
• Flexibility and good humour required at all times.
• Computer literate with good IT experience.
Microsoft Windows XP, Vista, or 7.
Microsoft Office 2003/2007/2010, especially Word and Outlook.
Samsung OfficeServ or a similar office phone system.
MSN Messenger or similar.
Experience using multi-function printers.
Familiar with working in an office networked environment.
Experience using the Internet.
Good geographical knowledge of the UK.
Flexible.
If you are interested in applying for this position, please complete the application form by Friday, 30 July 2010.
Our current recruitment policy does not require the services of recruitment agencies.
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